By using our Services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using our Services immediately.
1. About Infomizer
Infomizer LLP is a technology-driven software company dedicated to delivering safe, secure, and intelligent solutions for businesses and individuals. Security, transparency, and privacy form the core of everything we build — from enterprise software like MedOrbit (Hospital Management System) to custom automation and AI-driven tools.
Our commitment is to ensure that your data remains private, encrypted, and under your control.
2. Information We Collect
We collect information to provide and improve our Services, enhance user experience, ensure compliance, and maintain security. The data we collect falls into the following categories:
2.1. Information You Provide Directly
- Account Information: Name, email address, phone number, business details, and other registration data.
- Billing & Payment Information: When you subscribe or purchase a service, we collect billing addresses, payment details, or transaction records.
- Communications: Messages or emails sent to us, customer support chats, and feedback forms.
- Project or Client Data: When you use Infomizer software solutions (e.g., MedOrbit), you may upload client, patient, or internal business data.
All data provided is treated as confidential and used strictly within the scope of the intended service.
2.2. Information Collected Automatically
When you access our Services, we may automatically collect:
- Device & Browser Information: Type, operating system, IP address, browser type, screen resolution, and device identifiers.
- Usage Data: Pages visited, actions performed, login timestamps, error logs, and feature usage analytics.
- Cookies & Tracking: Cookies, web beacons, and similar technologies to enhance usability and remember your preferences.
You can manage or disable cookies through your browser settings, but certain features may not function properly without them.
2.3. Information from Third Parties
We may receive information from:
- Payment processors (e.g., Razorpay, Stripe, PayPal) regarding completed transactions.
- Authentication providers (e.g., Google, GitHub, Microsoft) when you sign in using social accounts.
- Partners or resellers who help deliver our Services.
3. How We Use Your Information
We use the collected data for legitimate business purposes, including:
- To create and manage user accounts and authenticate access.
- To provide and improve our software, features, and technical performance.
- To process payments, manage subscriptions, and deliver invoices.
- To communicate important updates, service changes, or security alerts.
- To respond to inquiries, offer support, and resolve issues.
- To personalize user experience, optimize workflows, and recommend features.
- To comply with laws, enforce terms, and prevent fraud or abuse.
We never sell or trade your personal data.
4. Data Storage and Security
Infomizer implements industry-leading security protocols to safeguard your information.
4.1. Security Measures
- End-to-End Encryption: Sensitive data is encrypted both in transit (SSL/TLS) and at rest.
- Secure Servers: Hosted on reputable cloud providers with advanced intrusion detection systems.
- Access Controls: Strict internal access policies; only authorized personnel can access sensitive data.
- Regular Audits: Periodic vulnerability assessments and data protection reviews.
4.2. Data Retention
We retain your data only as long as necessary:
- To provide and support our Services.
- To meet legal, accounting, or compliance obligations.
- To resolve disputes and enforce our agreements.
Once no longer needed, your data is securely deleted or anonymized.
5. Sharing of Information
We may share data under specific, limited circumstances:
- With Service Providers: For hosting, analytics, payment processing, or customer support — all under strict confidentiality agreements.
- With Business Partners: Only when necessary to deliver a co-branded or integrated service.
- For Legal Compliance: If required by law, court order, or government authority.
- In Business Transfers: If Infomizer undergoes a merger, acquisition, or sale of assets, data may transfer as part of the transaction — with prior notice to users.
We do not share, sell, or rent personal information to advertisers or unrelated third parties.
6. Your Rights and Choices
You have full control over your personal data. Depending on your jurisdiction, your rights may include:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your data ("Right to be Forgotten").
- Restriction: Limit certain types of data processing.
- Data Portability: Obtain your data in a machine-readable format.
- Withdraw Consent: Opt-out of communications or specific processing activities.
To exercise any of these rights, contact us at privacy@infomizer.com.
7. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Remember user preferences and sessions.
- Improve navigation and user experience.
- Analyze traffic and performance metrics.
- Provide personalized recommendations.
You can modify cookie settings anytime via your browser.
8. Children's Privacy
Infomizer's Services are not designed for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided information, please contact us immediately for prompt removal.
9. International Data Transfers
Infomizer may process or store your data on servers located outside your country. We ensure all transfers comply with applicable data protection laws and include adequate safeguards such as Standard Contractual Clauses (SCCs).
10. Third-Party Links and Integrations
Our websites or software may contain links to third-party services or tools (e.g., payment gateways, analytics platforms). We are not responsible for the privacy practices or content of those external platforms. Please review their privacy policies before interacting with them.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect new laws, security practices, or service changes. The "Last Updated" date indicates the latest revision. You will be notified of significant updates via email or an in-app notice.
12. Contact Us
Get In Touch
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, please reach out to us:
Infomizer LLP
Registered Office: [Insert Full Company Address]
Email: privacy@infomizer.com
Phone: [Insert Contact Number]
Website: https://www.infomizer.com
We respond to all legitimate privacy inquiries promptly.